Shipping policy

Delivery Conditions

Your orders will be delivered to cargo within 3 working days (Monday-Friday) after bank approval. Depending on the ************ or distance of the delivery address, the cargo company will deliver your order to you within 1-3 days.

Delivery times of special production products vary according to the manufacturing time. Delivery information and times of such products are indicated on the product pages.

In case of a mishap caused by us, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and accurate. There is no delivery on holidays and holidays.

You will be notified of the products you have purchased with a confirmation e-mail. If any of the products you have selected are not available in stock, an e-mail will be sent to you and you will be notified of the date when the product will be in stock for the first time.

www.dpperfumum.com.eg online shopping site. It allows multiple users to shop at the same time. Although rare, it is possible for the consumer to buy the same product and the product is out of stock, in this case;

If the product you have paid for online is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made will be returned to him.

Shipping and delivery terms

The products you have purchased are sent with Bosta on the 3rd business day after the end of the campaign, but in some special cases, this period may take up to 7 working days.

After the cargo is sent, the cargoes of the provincial centers up to 600 km away are delivered to your address within 48 hours, and the cargoes of the provincial centers more than 600 km away are delivered to your address within 96 hours. In settlements other than provincial centers, deliveries are made according to the current distribution plan of the cargo company. (Except for extraordinary circumstances, force majeure, weather and road conditions).

For special transportation requests and services that are not specified in the contracts, the parties may cooperate with other pricing, provided that they are mutually agreed.

If you have problems with delivery, you can reach the www.dpperfumum.com.eg address via e-mail. Our customer representatives are available between 09.00 and 18.00 on weekdays. It is recommended that you fill in the delivery information section completely so that your products reach you without any problems.

Are deliveries made on public holidays?

The cargo company delivers half a day on Saturdays.

Which company is my cargo sent with?

Your cargo will be delivered to your address by Bosta cargo.

What should I do if my order arrived when I was not at my address?

The cargo company delivers your order to the address you specified. If you cannot be found at your address, a note will be left informing you that you can pick up your package from the nearest branch. If you do not receive your package from the specified branch within 3 days, your order will be returned to www.dpperfumum.com.eg

How much does shipping cost?

Our shipping fee is 100 EGP fixed regardless of weight, distance. When the cargo reaches you, you will not pay an additional price, the shipping fee is collected from you together with the product price and reflected on your invoice.